About Us

NRG Global Collections forms part of the Disruption Co Group of Companies. Founded by Michelle Bubke and Ken Wilson, NRG delivers a real alternative to the collection industry status quo and disrupts traditional methods and psychology of debt recovery. We have invested heavily in digital infrastructure, artificial intelligence and have deployed multiple channels of secure communications (voice and non-voice) to allow for seamless engagement with customers on their terms; allowing for minimal effort and maximum efficiency when settling your outstanding balances. We pride ourselves on representing your brand with care. Our staff engage with empathy, sensitivity and do not treat your consumers with an arrogance and patronizing superiority so widely identified within the industry. In short, we do not treat your consumers like criminals! Whilst NRG delivers exceptional results faster, we exceed typical industry standards around legislative requirements and compliance. Our business is recognized globally for innovation and compliance standards.

Business Leaders


Michelle Lowe


Michelle is a proven ground breaker in the Debt Collection Sector both in Australia and overseas. Michelle has achieved many “firsts” in the sector, was the first woman to own a collection agency, and the first to open an incorporation in the Philippines. Many of her firsts have been followed by “industry leaders”. Michelle continues to have a passion for thinking out of the box business, and loves a good challenge.


Ken Wilson


“It has been my passion to differentiate ourselves from the industry ‘status quo’, mediocre service and poor perceptions regarding debt collectors. We set out to build our business off the back of honesty, reliability and through our reputation. Our greatest challenge as we grow is to continue winning business through referral and customer experience – We continue to relish the challenge”

Contact us

  • 1-300-938-085 (Australia)
    1-866-315-2472 (US)
    (02) 541-2366 (Philippines)
  • michelle@nrgglobalcollections.com
  • Level 5,307 Queen Street, Brisbane QLD 4000
    Level 4,3 Spring Street, Sydney NSW 2000 Australia
    Level 14,105 Paseo de Roxas, Makati, 1229 Philippines
    2637 E Atlantic Blvd. #43811 Pompano Beach, Florida 33062
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